Frequently Asked Questions: Community transport services
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Community transport services FAQs
Q: What time is the first and last bus?
Q: Does Dial-a-Ride ever cancel?
Q: I don't use a telephone - how can I use the service?
Q: My son can't travel alone - can I guarantee a seat for myself?
Q: What is the difference between a friend and an essential escort?
Q: I don't live in Southend or Castle Point - can I still use the service?
Q: Can I bring my dog along on the bus?
Answer:
Only guide or working dogs are allowed on the bus.
Q: I'm asthmatic - can you guarantee there will be no dogs on the bus?
Q: Can I take my battery-powered wheelchair on the bus?
Q: What is the difference between booking on the advanced number and the general number?