Southend-on-Sea Borough Council
Southend-on-Sea Borough Council

Frequently Asked Questions: Data protection and freedom of information

Click a question to reveal the answer.

Data protection and freedom of information FAQs

Q: Data Protection - Can I use the Data Protection Act to access the records of my deceased relative?

Q: Data Protection - Why does the Authority keep personal information?

Q: Data Protection - Does the Authority need any consent to use information about me for any of these purposes?

Q: Data Protection - What do I do if the information is incorrect?

Q: Data Protection - How can I prevent the Authority from using information about me for Direct Marketing or stop it from using information for a purpose which could cause damage or distress?

Q: Data Protection - How will I know if the Authority has done as I asked?

Answer:
The Act requires us to respond no later than 21 days after we have received your request. If we do not do so or refuse to do as you ask you can appeal to the court.

Q: Data Protection - How will I know if the decisions about me have been made by automatic means?

Q: Data Protection - What can I claim compensation for?

Q: Data Protection - How do I make a claim for compensation?

Q: Data Protection - Does the Authority provide help in understanding the information?

Q: Data Protection - What do I do if I think I have not been given all the information I asked for?

Q: Data Protection - What is the Data Protection Act 1998?

Q: Data Protection - How does it protect personal data about me?

Q: Data Protection - What are my rights?

Q: Data Protection - What information will I receive?

Q: Data Protection - Do I have to pay to see my information?

Q: Data Protection - How will I be given the information?

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