Frequently Asked Questions: Street care and cleaning

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Street care and cleaning FAQs

Q: Rubbish Watch: How will Rubbish Watch work?

Answer:

Clean Neighbourhood Enforcement Officers (CNEOs) will patrol the Borough for any type of wastes put on public areas without permission of the landowner. They will investigate wastes illegally deposited to identify the alleged offender and may take witness statements. They will then complete a Litter Enforcement Report. Based upon this and the supporting evidence, a Fixed Penalty Notice can be issued to the alleged offender.

Q: Rubbish Watch: What is a Fixed Penalty Notice (FPN)?

Q: Rubbish Watch: How much is a FPN fine?

Q: Rubbish Watch: How do I avoid a fine?

Q: Rubbish Watch: Will I get a fine if I put my rubbish out early because I am going away?

Q: Rubbish Watch: Why have I been given a Fixed Penalty Notice?

Q: Rubbish Watch: How can I pay my Fixed Penalty Notice?

Q: Rubbish Watch: I believe a FPN has been issued to the wrong person. What should I do?

Q: Rubbish Watch: What do I do if my rubbish hasn't been collected?

Q: Rubbish Watch: What do I do with rubbish that won't fit into a black sack?

Q: Rubbish Watch: What happens on Bank Holidays, Christmas and New Year?

Q: Rubbish Watch: I live in a flat - where do I put my rubbish for collection?