Frequently Asked Questions: Home safety advice
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Home safety advice FAQs
Answer:
If you are interested in getting a Telecare service, you will need a social care assessment. This will be carried out with a professional who will discuss the types of Telecare available and the benefits.
You can make a referral on-line. Please go to the Online Adult and Community Services Referral form.
Q: Will I have to pay for this service?
Q: What happens if an alarm is triggered?
Q: How do you know if an alarm has been triggered?
Q: Do I need a phone line to use Telecare equipment?
Q: Whose responsibility is it to maintain the phone line?
Q: Can I see Telecare in action?
Q: Does a fall detector stop a fall from happening?