Frequently Asked Questions: Home safety advice
Click a question to reveal the answer.
Home safety advice FAQs
Q: Will I have to pay for this service?
Q: What happens if an alarm is triggered?
Q: How do you know if an alarm has been triggered?
Q: Do I need a phone line to use Telecare equipment?
Answer:
Yes. A phone line is necessary for the Telecare system to be connected to the response centre.
Q: Whose responsibility is it to maintain the phone line?
Q: Can I see Telecare in action?
Q: Does a fall detector stop a fall from happening?