Frequently Asked Questions: Home safety advice
Click a question to reveal the answer.
Home safety advice FAQs
Q: Will I have to pay for this service?
Q: What happens if an alarm is triggered?
Q: How do you know if an alarm has been triggered?
Q: Do I need a phone line to use Telecare equipment?
Q: Whose responsibility is it to maintain the phone line?
Q: Can I see Telecare in action?
Answer:
You can have a look at Telecare services at our 'smart flat' in Southend, where a range of Telecare equipment is fitted and in use. Speak to the person that carries out your assessment if you would like to visit the 'smart flat'.
Q: Does a fall detector stop a fall from happening?