Frequently Asked Questions: Home safety advice
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Home safety advice FAQs
Q: Will I have to pay for this service?
Q: What happens if an alarm is triggered?
Q: How do you know if an alarm has been triggered?
Q: Do I need a phone line to use Telecare equipment?
Q: Whose responsibility is it to maintain the phone line?
Q: Can I see Telecare in action?
Q: Does a fall detector stop a fall from happening?
Q: Will Telecare infringe on my privacy?
Telecare monitors provide reassurance that you will quickly get help if you need it. Most clients and carers decide that the benefits of Telecare outweigh any fears about being 'watched'. The service is neither listening nor watching you whilst you go about your daily life at home. The service is only activated if a sensor is triggered and sends an alert to the monitoring centre.