Frequently Asked Questions: Home safety advice
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Home safety advice FAQs
Q: Will I have to pay for this service?
Q: What happens if an alarm is triggered?
Q: How do you know if an alarm has been triggered?
Q: Do I need a phone line to use Telecare equipment?
Q: Whose responsibility is it to maintain the phone line?
Q: Can I see Telecare in action?
Q: Does a fall detector stop a fall from happening?
Q: Will Telecare infringe on my privacy?
Q: Is Telecare easy to install?
Is Telecare easy to install?
Telecare is often installed in sheltered, extra care and other supported housing, but can be easily fitted in any home. Usually, all that is needed are phone and electrical sockets that are close to each other. In the future, we hope that services will also be provided through mobile phones or Internet connections.
We will make arrangements with you, and anyone else involved with your care, about how you wish to use the service. For instance, where you would like to put the sensors, and who should be contacted if a sensor is triggered.