MySouthend

MySouthend has recently been upgraded and some customers are required to re-register. Customers affected will receive an email over the coming week with instructions on how to proceed.

ECO Flexible Eligibility

The Energy Company Obligation (ECO) requires large energy companies to help improve the energy efficiency of domestic homes by reducing the cost of improvement works. This applies to households who are in fuel poverty struggling to pay their energy bills.

The Government now lets Local Authorities identify vulnerable households, which could benefit from these improvements, who did not qualify under the previous benefit based rules. This scheme is called ECO Flexible Eligibility.

You can view our Statement of Intent, which sets out the criteria that we intend to use to target households under the ECO Flexible Eligibility.

Page last updated: 31/08/2017