MySouthend - Council Tax and Housing Benefit
Council staff added me onto MySouthend what else do I need to do?
If a member of staff added you on to MySouthend you would have received an email with a temporary password. You will need to follow the instructions in the email to finish the registration process by adding your personal details and activating your account (for how to do this please see the I am new to MySouthend page). If you have not received the email with the temporary password please check your spam folders. If you still have not received anything or believe that you have deleted the email please contact us.
If Council staff have linked any relevant accounts or claims to your MySouthend account, you will only receive notifications about your account by email or text, and not by post, so you must complete your registration and activate your account to be able to view your documents online when notified.
Page last updated: 19/01/2017