Mental Health Services

Are you worried about your mental health?

If you're having mental health problems, you're not alone. One in four of us will have problems with our mental health at some time in our lives

Weighed down by problems? Want help feeling better? The first stop should be your GP, where you can find out which therapies and treatments are available.

Not only will your GP be familiar with your medical history, but they will be able to direct you to appropriate treatment. Don't feel worried about going: your GP is there to help with your mental as well as your physical health.

Help in a crisis

If you, a family member or friend, are in crisis and need help, please seek assistance by calling one of the numbers below now.

For emergencies dial 999 immediately. 

For advice, call:

Southend Hospital Accident & Emergency:
Prittlewell Chase, Westcliff-on-Sea, Essex , SS0 0RY
01702 435555

Samaritans
08457 909090 - 24 hours a day 365 days a year

SANELINE
08457 678000 - 12 noon to 02.00 365 days a year

General mental health help

SEPT (South Essex Partnership University NHS Foundation Trust)

SEPT provides mental health services to the people of Southend.  It's one of the largest NHS providers of services for people with mental health problems and people with learning disabilities.  SEPT works with a range of organisations to deliver care and support to people in their own homes and from a range of hospital and community- based premises.

For Southend residents, most services are provided at the Taylor Centre, in Queensway House, and include:

• Adult Community Mental Health Team
• Queensway Resource Therapy Centre
• Community Drug and Alcohol Service 
• Learning Disability Service
• Psychology Service
• Clinical Assessment Service
• Outpatient Clinics
• Assertive Outreach Team
• Psychotherapy Service and Carers' Support 

Teams are available from 9am to 5pm Monday to Friday but work in a flexible and responsive way according to individual needs.

Community Mental Health Services for people from the Southend area  

Southend-on-Sea Community Mental Health Team
Taylor Centre, Queensway House
Essex Street
Southend on Sea
Essex    SS1 2NY

Phone: 01702 440400 or 0300 123 0808

Opening Hours: 09.00-17.00

Older Peoples Community Mental Health Team
Harland Centre
Balmoral Road
Westcliff-on-Sea
Essex  SS0 7DM

Phone: 01702 226192

Child and Adolescent Mental Health Team
Warrior House
42 - 82 Southchurch Road
Southend on Sea
Essex
SS1 2LZ

Phone: 01702 577090

Adult Acute In-Patient Services for people from the Southend district

Adult Acute Inpatient Service

Cedar Ward, Rochford Hospital
Union Lane
Rochford
Essex  SS4 1RB

Phone: 01702 538145

Patient Advice Liaison Service (PALS)
PALS provides information, support and guidance to all patients, carers and their families.  They help empower service users by giving them an understanding of the health service.

PALS acts independently when handling patient and family concerns.  Contact PALS on freephone 0800 0857935, Monday to Friday 09.00 - 17.00. An answer phone is available at all other times.