Southend-on-Sea Borough Council

Customer services

Contact Us

You can contact us directly using the feedback form or alternatively, you can contact us using the details below.

Telephone UsTelephone

Opening Hours: Monday to Friday 08:45 - 17:15

Useful Telephone Numbers
Service area   Telephone number
General Enquiries and Out of Hours Emergencies 01702 215000
Council Tax, Housing and Council Tax Benefits (including Non Domestic Rates)  01702 215001
Housing Advice and Choice Based Lettings   01702 215002
Parking, Highways and Transport   01702 215003
Planning, Development and Building Control   01702 215004 
Environmental Health, Trading Standards and Licensing   01702 215005
Waste, Fly tipping, Fly posting and Graffiti   01702 215006
Children's Services (including Education and Children's Social Services   01702 215007
Adult Social Services   01702 215008
Registration Services (Births, Deaths and Marriages)   01702 215009
Electoral Registration and Councillor Enquiries   01702 215010 
Leisure, Culture and Tourism (including leisure/sports facilities, libraries, museums and parks)  01702 215011

Minicom: 01702 352641

Visiting Us

Visiting Us

Opening Hours: Monday to Friday 08:45 - 17:15 by appointment only (please see below)

If you are using a satnav to find us please use the postcode SS2 6LR

Make an ApplicationWriting to Us

 

Southend-on-Sea Borough Council,
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex
SS2 6ER

calendarBook an Appointment

When visiting the Civic centre, book your appointment with a member of our customer service centre. If you need to hand in documentation you will not require an appointment - see visiting the Customer Service Centre for more information.

Visiting the Customer Service Centre

Media Enquiries

If you are contacting us about a media enquiry please get in touch with our Media and Communications team directly.