Extra Financial Help
Essential Living Fund
From 1st April 2013 the Southend on Sea Borough Council has taken responsibility for part of the Social Fund scheme previously administered by the Department for Work and Pensions. The Council will look at and decide claims for
- Community Care Grants
- Crisis Loans for General Living Expenses
The scheme has been re written and a new policy has been drawn up detailing
- who can claim
- what can be claimed
- how it will be granted
- how many times you can claim
The scheme is called the Essential living Fund or ELF. The ELF team at Southend on Sea Borough Council are responsible for the administration of applications for all of Essex.
To view the new policy go to Related Downloads.
What is the new scheme?
The ELF scheme is designed to ease exceptional pressure on people and their families. In particular to help:
- people to set up in the community after a stay in an institution, care home or hostel where care was received.
- people to set up in the community after a stay in prison or a youth offenders institution.
- young people leaving local authority care to set up in the community.
- people stay in the community instead of having to go into a care home or institution to receive care.
- people set up a home as part of a planned and assisted resettlement programme following an unsettled way of life, for example recovering alcoholic, drug addicts or previously homeless.
- people who have to care for a prisoner or a young offender released on a temporary license.
- people to ease financial short term difficulties due to an emergency within the household.
How does the scheme work?
The ELF scheme is operated as a grant system and is open for anyone to claim. In order to establish whether you are eligible for the award you will need to answer questions about your income, earnings and savings. You will also be required to provide proof of your financial situation.
The scheme can cover applications for the following:
- Furniture - such as a bed, settee, armchair, wardrobe, table
- Furnishings - such as carpets, curtains, bedding
- White goods - such as cookers, fridge, washing machines
- Household equipment - such as cooking utensils, small electrical appliances
- Fuel connection (or Re-Connection) charges
- Clothing and footwear
- General Living Expenses - these are day to day living expenses such as groceries, nappies, toiletries, cleaning/hygiene products, money for pay as you go fuel meters
If awarded the grant will not be paid in cash or direct in to a bank account. Instead it will be paid by the
- Use of food vouchers or supermarket vouchers
- Use of AllPay cards
- Provision of high quality recycled furniture from reputable charity
- Provision of white goods from a reputable local dealer
How to apply for an ELF grant
For General Living Expenses (meaning groceries, nappies, toiletries, hygiene products and fuel) apply by Phoning the ELF team on:
0300 7900124 (this number is charged at local rates from any number including mobiles) Opening hours: 8.45 to 5.15.
For furniture/white goods/clothing and footwear/household equipment by using the online application form:
If you live within the Southend on Sea Borough use this online form Note that any furniture, furnishing or household equipment will be secondhand.
If you live within the Thurrock Borough use this online form Note that any furniture, furnishing or household equipment will be secondhand.
If you live in any other part of Essex use this online form Note that any furniture, furnishing or household equipment will be secondhand. White goods will be reconditioned.
Please Note: In order for you to progress through the form you will need to allow "pop ups" on your internet browser. To do so please follow these steps:
- On the top browsers bar select 'Tools'
- Select the option that states 'Pop up blocker'
- Click the option 'Always allow pop ups from this site'
We suggest that you use Internet Explorer to complete the application form.
What Happens next
General Living Expenses Applications
These applications will be treated as priority. We aim to have the supermarket vouchers/food vouchers/fuel top ups (made by All Pay cards) processed within same working day as the application.
NOTE: Depending on the time of day you call you may not be able to collect the voucher or All Pay card on the same working day.
You will be informed at the end of the phone call whether your claim has been successful and be given a unique reference number as well as other information you will require in order to receive the food voucher or supermarket voucher.
All vouchers and All Pay cards will be picked up from allocated points around the borough within a set allocated time. You will be informed of the pick up point and time in the phone call.
All Other Applications
Applications for furniture, household furnishings, white goods, clothing and footwear will be notified by letter. The letter will have further information on how to get the requested items and what you need to take with you to receive your items.
More advice about the ELF scheme can be found by visiting our Related FAQ section.
To view the ELF policy please go to Related Downloads
Last updated: 13th September 2013
Essential Living Fund
Tel: 0300 7900124