Due to essential maintenance works, the Public Access Planning and Licensing system will be unavailable for periods over the weekend of 19th and 20th.

Trading Standards

What we do

  • Protect consumers by monitoring the marketplace for dangerous, illicit and counterfeit products
  • Protect consumers by monitoring the marketplace for dangerous and illegal trading methods
  • Assist businesses and traders by providing advice and inspections
  • Facilitate licence applications (scrap metal, fireworks, petroleum)
  • Monitor metrology compliance  (weights and measures)
  • Animal welfare licensing
  • When necessary, pursue breaches of criminal legislation through the Courts

What we don’t do

For all consumer and complaints, enquiries and advice, please call the Citizens Advice Consumer Service on 03454 04 05 06 or visit their website at www.citizensadvice.org.uk/consumer.

The list below contains more information for consumers and businesses on a popular list of subjects including how to report a complaint.


Page last updated: 03/08/2017