Due to a fault the Pier train will not be running this afternoon.

Please see Twitter for further updates.

Southend Pier Visitor Information Centre

You can find the Visitor Information Centre inside the Pier's award-winning entrance.

At the Visitor Information Centre you can:

  • get your free SeaSmart wristband
  • book for local events, boat and coach trips
  • find and book accommodation (for personal callers only)
  • get friendly and knowledgeable advice on where to go and what’s on in Southend
  • buy a range of merchandise, maps, guides, bus, train, tide timetables and theatre tokens
  • get the keys for disabled toilets under the national RADAR scheme
  • book in advance for day hire of wheelchairs


Opening Times

Spring Season (7th April to 18th May)

08:15 to 18:00  Monday to Friday
08:15 to 20:00  Saturday and Sunday


Summer Season (19th May to 7th September)

08:15 to 20:00 Daily

Autumn Season (8th September to 30th October)

08:15 to 18:00 Monday to Friday
08:15 to 20:00 Saturday & Sunday


Winter Season (31st October to 6th April)

09:15 to 17:00 Wednesday to Sunday
(Closed Mondays/Tuesdays and Christmas Day)


Visitor Information Centre
Western Esplanade
Southend Pier



Tel: 01702 618747
Fax: 01702 611889
Email: vic@southend.gov.uk

Page last updated: 13/02/2017