Dial a ride is a door to door transport service for people with disabilities who are unable to use public transport
Who can use Dial a Ride?
To use Dial a ride you must:
- Be a member of Dial a Ride
- Live within Southend
- Have difficulty using public transport because of disability or qualify under one of the following criteria:
- Be in receipt of Higher Rate Mobility Component of Disability Living Allowance
- Be registered blind
- Be in receipt of Higher Rate Attendance Allowance (for women aged over 60 and men aged over 65)
- Be in receipt of Mobility Supplement of War Pension.
Applying for a Dial-a-Ride Membership
Membership costs £12 and lasts for 12 months and we will contact you when it's time to renew your membership.
- Under 16s must be accompanied by an adult.
- You may take someone with you if a seat is available. If you need someone to be with you once you reach your destination, he or she will be sure of a seat. They must travel each way with you.
- An 'essential escort' is someone who accompanies a member because they are a risk to themselves or other passengers. Essential Escorts are guaranteed a seat and are charged £1 each way. Once you register yourself as needing an essential escort you can no longer travel independently on the bus.
- Escorts for registered visually impaired people, travel free of charge.
How to book Dial a Ride
Please call 01702 212212 to make a booking.
When can I use Dial a Ride?
Monday to Friday - 09:00 to 17:00
First pick is 9.30 am and the last is 4.45 pm
Where can I use Dial a Ride?
You can use Dial a Ride to go anywhere in the Southend, with the exception of hospital appointments as free transport is provided for these. However, we can take you to visit someone in hospital.
|Miles||Single Journey||return Journey|
|0 - 1 miles||£3.20||£6.40|
|1 - 4 miles||£3.70||£7.40|
|4 - 6 miles||£4.70||£9.40|
|6 + miles||£5.70||£11.40|
|Additional escort to travel||£3.20||£5.20|
All care dogs welcome and travel free of charge.
If you need to cancel a booking please call us on 01702 212212 before 9am on the day of booking.
Page last updated: 05/10/2016