MySouthend

MySouthend has recently been upgraded and some customers are required to re-register. Customers affected will receive an email over the coming week with instructions on how to proceed.

Southend Advantage Card

Applying for an Advantage Card

Who can get one?

Anyone who lives in the Southend Borough can get a Southend Advantage Card.

The cost and types of cards available

The following tables give details of the different types of Advantage card available.

Category A
Eligibility Cost of Card Discount on Services
Adult £5 up to 10% off
Family (1 adult, all children) £9 up to 10% off
Family (2 adults, all children) £12 up to 10% off

 

Category B
Eligibility Cost of Card Discount on Services
Under 17's £3 up to 10% off
60+ £3 up to 10% off
Students in full time education £3 up to 10% off

 

 

Category C
Eligibility Cost of Card Discount on Services
Adult on low income* £1 up to 50% off
Under 17's on low income* £1 up to 50% off
60+ on low income* £1 up to 50% off
Carers* no charge up to 50% off

 

*Please note that low income is defined as being in receipt of benefits.

How do I apply/renew a Southend Advantage Card?

Complete the application form on-line attaching the below evidence. If you are unable to attach this you can email this to Council@southend.gov.uk or send into the address below quoting your reference which you will be supplied with at the end of the application. 

The card will be sent out to you within 5 working days of the documentation and payment being received. 

  • proof of Southend address
  • passport-size quality photograph
  • proof of age
  • if applicable recent proof (no older than three months) of a receipt of one of the following: ESA, jobseekers allowance (ES40), Universal Credit, housing benefit, working tax credit, income support, council tax reduction, severe disablement allowance, disability working/living allowance, PIP, invalid care allowance or Pension Credit Guarantee Credit.
  • proof of student status (over 16 in full-time education) if applicable
Customer Service Centre
Ground Floor
Civic Centre
Victoria Avenue
Southend-on-Sea
Essex
SS2 6ER

Page last updated: 29/06/2018