Veolia will be contacting all non-Direct Debit garden waste service customers about their annual service renewal within the next few weeks. In the meantime all existing customers will continue to receive collections automatically.
Please be advised that we will no longer be issuing physical permits. Instead, Veolia will be using in-cab technology to list and collect from our customers meaning that a permit no longer needs to be affixed to your bin.
Garden Waste Service
If you have presented your garden waste bin and it has not been collected then please report a missed collection using our online form on MySouthend. To do this please register for MySouthend where you can manage and keep track of your reports and requests online and have control to get the information you need, without having to call of visit us. When you register with MySouthend you will receive updates on the status of your request. Register, or sign in to your MySouthend account. If you need some help with the registration process please see our registration guide.
If you are unable to home compost your garden waste you can either register for the garden waste wheeled bin service or the garden waste compostable sack service.
Your garden waste collection day is the same as your normal collection day.
How to join the scheme
To join the wheeled bin garden waste service please contact Veolia on 0203 5676955.
If you have purchased the compostable garden waste sacks, you can register your address by either:
- Please email Veolia at email@example.com including your name, address, contact number and email address. Once you have registered, your garden waste sack collections will continue until the beginning of February each year. If you wish to continue using the garden waste sacks you will need to re-register your address by the end of January to ensure collections continue
- Completing the registration card enclosed with the sacks
- Contacting Veolia on 0203 5676955
How much does it cost?
|Garden waste sacks (roll of 10)||£6.50|
|240 litre Garden waste bin (to purchase)*||£29.13|
|52 week garden waste permit (March-March) - annual payment by direct debit||£43.60|
|52 week garden waste permit (March - March) - annual payment non direct debit||£52.30|
*After you have bought the wheeled bin you will also need to buy a 52 week permit for collections to take place. Please note: Customers re-registering, who have previously purchased a garden waste bin from Southend-on-Sea Borough Council's former contractor, do not need to purchase a new garden waste bin from Veolia.
Please ensure that receptacles are kept within the boundary of your property and made ready for collection on your collection day by 7.00am. Receptacles should not be placed on the public footpath or grass verge or road or you may be liable to a Fixed Penalty Notice.
What garden waste can be collected for composting?
- Grass cuttings
- Tree, shrub and rose prunings
- Branches (up to 12 inches long and 1 inch diameter - e.g. broom handle width)*
- Cut flowers
No Thank You
- Stones and soil
- Food waste of any kind - including fruit and vegetable peelings
- Plastic bags of any kind
- Pre-treated wood
- Concrete and bricks
- Metal and glass
*Larger branches can be taken to the Household Waste Recycling Centres for composting.
Where Can I Buy Compostable Garden Waste Sacks?
Garden waste sacks are £6.50 for a roll of 10.
All Library Branches
Daves Hardware, 120 Eastwood Old Road
D & C News, 179 Elmsleigh Drive
Home and Car, 105 Broadway West, Leigh-on-Sea
Pails & Tails, 163 Rayleigh Road, Eastwood
Shoeburyness & Thorpe Bay
Longstaffs, 59 West Road, Shoeburyness
Nisa Extra (Honeycomb Supermarket), The Broadway, Thorpe Bay
Post Office, George Street, Shoeburyness
Hari Food & Wine, 174 London Road
Toby's Food & Wine, 15 Cluny Square
Bournes Green Post Office, 33 Shoebury Road, Shoeburyness
Harveys, 175 South Avenue
Herbies (opp park), Lifstan Way
Londis, 749-751 Southchurch Road
Spar, 151 Woodgrange Drive
Clarks, 181 Hamstel Road
B.Kam, 15 Station Road
Just the Job, 314 London Road
Chalkwell Pet Foods, (Home Delivery Service), 495 London Road
Kaydons, 128 Hobleythick Lane
Kynastons, 454 London Road
Page last updated: 09/04/2018