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Southend's STARS Awards


Southend's STAR Awards 2016

Nominations now open

We are pleased to announce that nominations for STARS 2016, our annual staff recognition event, are now being accepted.

You can nominate a team or an individual by using our online form

The 14 award categories are as follows:

  • Five awards recognising excellence in achieving our aims: Safe; Clean; Healthy; Prosperous and Excellent
  • Four awards recognising the impact of The Southend Way themes:

Engaging Leadership - recognises those exceptional staff whose inspiring leadership behaviours set the best example for others; in considering other peoples’ views; in making decisions; being available, approachable and receptive. Supporting both staff and the organisation by managing and planning transformational change sensitively and efficiently. They may not be in a management role but can still be a leader and have shown their ability to support staff to deliver excellent and sustainable results.

Resilience & Growth
– this will recognise staff who have demonstrated outstanding personal development, have shown support towards healthy working lives or working in a more business/entrepreneurial way.

Focused Performance
achieved by partnership working and will also give recognition to staff who are working in a more targeted way and have achieved effective outcomes through collaborating, negotiating and improving partnerships across all sectors and community involvement. It acknowledges demonstration of focusing performance on our priorities by building skills, capability and relationships with key stakeholders – using joint learning & development and co-creating targets.

And recognising staff working to the Values:

  • We aspire for excellence in our work
  • We are all responsible for the performance of our organisation
  • We support, trust and develop each other
  • We are open, honest and transparent, listening to others views
  • Good customer care is at the heart of everything we do
  • We work as one organisation
  • We value the contribution of all our people

Customer Service - Customer Facing Award; Customer Service - Support Award - good customer care being at the heart of everything we do in addition to the awards above, these awards aim to recognise those who always demonstrate excellent customer service. Every aspect of our organisation has an impact on our customer service – it is not just about being face to face with our external customer so this award has been divided into two to recognise those that deliver excellent customer service to our internal customers, our work colleagues and teams and our external customers and service users. 

Team of the Year - recognising teams that deliver excellent results within challenging, possibly stressful and dynamic environments, remaining focussed on their customers throughout.

Valuing Diversity - recognising excellent practice and commitment to equalities, diversity and inclusion for all, especially where Valuing Diversity has made a positive difference to the lives of others.

Apprentice of the Year – recognising the achievements of apprentices who have made an exceptional contribution to the Council, whilst on their apprenticeship programme.

In addition, there will be the annual Mayors Award, chosen from the finalists by the Mayor.

STARS nominations are welcomed from staff and members of the public; they should recognise those teams and individuals delivering excellent service and give examples of how the person or team nominated has really made a difference. The closing date for this year’s nominations is Friday 29th July 2016. Please keep your nominations as short and snappy as possible with a maximum word count of 300 giving examples to support your nomination for the team/individual.

Nominations will be shortlisted by one cross-council panel comprising a Head of Service, three Group Managers, and five staff members. The shortlist for the awards will then be passed on to the Awards Panel, which includes the Mayor, Leader of the Council and the Chief Executive.  

As we continue to work through extremely difficult times, making tough decisions about how we best use our increasingly scarce resources, it is more important than ever that we recognise the hard work and achievements of our staff. A STARS event is being planned for the autumn and details on this will follow soon. 

Please start nominating now!

Become a STARS Sponsor!

Would you like to become a STARS Sponsor?

Southend-on-Sea Borough Council’s annual Stars Awards is funded by local and partner organisations within the Borough. We offer a range of different sponsorship packages that you can choose from bronze, silver, gold and platinum. For further information on packages and how to become a STARS sponsor please contact The Development Team via the Switchboard on 01702 215000 or by email on and one of the team will be in contact as soon as possible.

Page last updated: 21/06/2016