Help available for businesses

Support and information for businesses and employers

There are two teams who can deal with coronavirus related business queries.

The Economic Development team can help with general queries and questions related to business at this time. Their contact details are in the left hand column. Please note: the Economic Development team are unable to advise on business grant applications.

Business Rates are the team who are processing Business Grants.  If you have a query about business rates grants, please email [email protected] directly. The team are offering a call back service - details of the information required can be seen on this page here: Business rates telephone call back service. More information about business rates grants can be found on the "What Southend-on-Sea Borough Council can do" page linked further down the page.

Please be aware that the information on this page will be changing regularly in line with new announcements. If you would like to receive business updates by email, please let us know at [email protected]

Small businesses, as well as companies in the retail, hospitality and leisure sectors, have the opportunity to apply for a grant to help them during the COVID-19 pandemic. A simple form must be submitted by relevant businesses for the grant which applies to them, to ensure the council meets government requirements. Please see this page for full details and links to the respective forms: Business Rates Grants 2020-2021

Update 22/05/2020: A discretionary fund has been set up to accommodate certain small businesses in England previously outside the scope of the business grant funds scheme. This grant is an additional fund to the Small Business Grant Fund or the Retail Hospitality and Leisure Grant Fund. It is aimed at certain small businesses who were not eligible for the Small Business Grant Fund or the Retail, Leisure and Hospitality Fund, which have relatively high ongoing, fixed property-related costs and which can demonstrate that they have suffered a significant fall in income due to the COVID-19 crisis. Southend-on-Sea Borough Council is now reviewing the process for determining eligible grants and applications will be open soon. Once this is in place, please do not apply for this grant if you have already recieved one of the other grants.  More information can be found on the "What Southend-on-Sea Borough Council can do" page linked below, under the heading "Discretionary Business Grant".

Update 28/4/2020: We have now received information about the Bounce Back Loans Scheme, which will allow businesses to borrow between £2,000 and £50,000 and access the cash within days. Details can be found under the "What Central Government are offering" link below. 

A really useful link to a range of information from GOV.UK on how, when and if businesses can trade in relation to COVID19 can be found here: Working safely during coronavirus (COVID-19) 

The British Retail Consortium (BRC) has useful guidance on managing social distancing in business settings, This can be found here: social distancing in retail stores and warehouses

Please be aware, some of the content in the BRC Coronavirus Hub is restricted to BRC members, who have paid for its creation via their annual membership fee.

What Southend-on-Sea Borough Council can do

Information about Small Business Grants, Retail, Hospitality and Leisure Grants, business rates relief, commercial rent collection and BID (Business Improvement District) levy payments.

What Central Government are offering

Information about the various measures available and who is administering them, grants for self-employed workers, statutory sick pay and government backed loans (for businesses of all sizes).

Information about tax and the HMRC

Information about receiving support with tax affairs through HMRC’s Time To Pay service.

Other useful links and awaiting further information

Links to information for charity businesses, government guidance for pubs and restaurants operating as takeaways, early years and childcare closures and other handy pages.

Back to the coronavirus homepage

Page last updated: 22/05/2020