Coronavirus Advice and Support

Latest Government advice

Coronavirus (COVID-19)

There are three simple actions we must all do to keep on protecting each other

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering in enclosed spaces
  • make space - stay at least 2 metres apart - or 1 metre with a face covering or other precautions

If you have coronavirus symptoms:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

Get tested and do not leave home for at least 10 days after your test

The government has changed the rules on meeting with others safely (social distancing). This applies from 14 September. Please see the latest guidance on GOV.UK.

Testing

Who can get tested and how to order a test.

If you are a business owner and have had a confirmed case of COVID-19 within your workforce or on your premises, please ensure you immediately call 0300 303 8537 and select Option 1.

This will trigger an immediate response from both East of England Health Protection Team and Southend-on-Sea Borough Council.

If you would like support and further guidance in this situation, you can also phone 01702 215 005 and speak to our Regulatory Services Team. 

Had a call from test and trace?

If you receive a call from someone claiming to represent the Essex and Southend Contact Tracing Service, you can call either of these numbers to verify that the call is genuine: 0300 303 2698 or 01376 319610.

Need help?

Contact numbers during this time

Languages

Please see advice on coronavirus in other languages on the Gov website

Domestic Abuse

Are you experiencing domestic abuse and would like some information, advice or support? 

If you are in danger, please call 999 

If you are afraid of further danger if you are overheard calling 999, you can press 55 afterwards and the operator will transfer the call to the relevant police force as an emergency.  

Please visit the Domestic Abuse page on Livewell Southend for more information on support available.

Contact Switchboard and Out of Hours

Telephone: 01702 215000

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