Coronavirus advice and support

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Latest Government advice

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.

View GOV.UK for the latest Government advice and instructions

Read our FAQs on social distancing, beaches and car parks

Need help?

Contact numbers during this time

Testing

Who can get tested and how to order a test - see the Essex website for full details

Domestic Abuse

Are you experiencing domestic abuse and would like some information, advice or support? 

If you are in danger, please call 999 

If you are afraid of further danger if you are overheard calling 999, you can press 55 afterwards and the operator will transfer the call to the relevant police force as an emergency.  

Please visit the Domestic Abuse page on Livewell Southend for more information on support available.


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Symptoms of the coronavirus and what you should do

The symptoms and advice on how to protect yourself and what you should do if you feel unwell.

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Bins and recycling

Information on waste collection and recycling during the coronavirus outbreak.
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Helping our neighbours

How to help the vulnerable in our community

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Closures and changes to council services

Details of council venues or services that have been closed or altered due to the coronavirus
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How to stay at home

Advice, support and tips on keeping active if you need to stay at home

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Help available for local businesses

Support and information for businesses during the coronavirus outbreak
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Worried about the coronavirus?

You are not alone. If you're worried about how you feel about the coronavirus, help is available.

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Information for residents of South Essex Homes properties

Information on reporting emergency repairs and other advice for tenants of South Essex Homes, and sheltered housing schemes
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Information on your finances

Support and information for all residents on housing benefit, council tax and other financial issues during the coronavirus pandemic


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Family Carer Support

Information, advice and guidance for family carers during this time.
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Information for care providers

Support and adjustments to help keep you financially resilient during this time.

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Schools and childcare

School closures across the borough due to coronavirus, as well as information on childcare
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Private sector housing advice

Advice and changes to services for landlords and tenants from the private sector housing team.

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Apply for a Key Worker Permit

Information and application form