Coronavirus Financial Support

Other financial help and assistance

Test and Trace Support Payment 

This has been introduced to help means-tested benefit claimants on low incomes, who are asked to self-isolate by NHS Test and Trace, are unable to work from home and will lose income as a result. 

The scheme runs from the 28 September 2020.

For those entitled, it will be a £500 one off payment for each time you have to self-isolate.

For more on the qualifying criteria and how to claim see the Test and Trace page – Financial support for those self-isolating


For those in difficulty due to COVID-19, mortgage lenders will offer at least a three month mortgage holiday. This will also apply to landlords whose tenants are experiencing financial difficulties because of COVID-19.

Customers who are concerned about their current financial situation should contact their lender at the earliest possible opportunity to discuss if this is a suitable option for them.


No renter in either social or private accommodation will be forced out of  their home during this difficult time

Landlords will not be able to start proceedings to evict for at least a 3 month period.

3 month mortgage payment holiday extended to landlords

Tenants are still liable to make payment and should pay as usual, however if you are facing financial hardship, please speak to your landlord.

Loans and Credit Cards

If you are experiencing difficulties paying back personal loans or credit card bills as a result of COVID-19 please speak to your lender who should have flexibility built into their schemes

The Money and Pensions Service have added two pages to their website which will be constantly monitored and updated which will provide direct guidance to the public about money in general and then more specific financial guidance and actions that people can take to help themselves.

Coronavirus and your money

Coronavirus – what it means for you and what you’re entitled to

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