Southend Pier Visitor Information Centre

You can find the Visitor Information Centre inside the Pier's award-winning entrance.

At the Visitor Information Centre you can:

  • get your free SeaSmart wristband
  • book for local events, boat and coach trips
  • find and book accommodation (for personal callers only)
  • get friendly and knowledgeable advice on where to go and what’s on in Southend
  • buy a range of merchandise, maps, guides, bus, train, tide timetables and theatre tokens
  • get the keys for disabled toilets under the national RADAR scheme
  • book in advance for day hire of wheelchairs

Opening Times

Spring Season (7th April to 18th May)

08:15 to 18:00  Monday to Friday
08:15 to 20:00  Saturday and Sunday

Summer Season (19th May to 7th September)

08:15 to 20:00 Daily

Autumn Season (3rd September to 4th November)

08:15 to 18:00 Monday to Friday
08:15 to 20:00 Saturday & Sunday

Winter Season (5th November to 24th March)

09:15 to 17:00 Wednesday to Sunday
(Closed Mondays/Tuesdays and Christmas Day)


Visitor Information Centre
Western Esplanade
Southend Pier

Tel: 01702 215620
Fax: 01702 611889

Page last updated: 12/02/2019