Care Act

The Care Act

Care and support has changed for the better

From April 2015, care and support in England has changed for the better. The Care Act helps to make the care and support system more consistent across the country.

‘Care and support’ is the term used to describe help for adults of all ages with things like washing, dressing, eating, getting out and about and keeping in touch with friends or family.

To find out how you might benefit from the changes please contact us on 01702 215008 or visit our local information website SHIP.

Care and Support

Many of us will need care and support at some point in our lives, and most people will pay at least something towards the cost of their care. The Care Act is designed to help you plan for the future and put you more in control of the help you receive.

For the first time, there is a national level of care and support needs and this may result in you being eligible for care and support, and will make it easier for you to make plans now and in the future.

Your wellbeing

If you receive care and support, you will be more in control of decisions that affect you, and of putting together a care plan tailored to your needs. Your plan will work out how you can do the things that are important to you and your family, with the right level of care and support. You will also know how much it will cost to meet your needs and how much the council will contribute towards the cost. You will have more control over how that money is spent.

Need and Eligibility

Everyone’s needs are different. They may be physical or emotional. You may find that the support you need could be met by something going on in your local community, for example services organised by local charities or other support networks. Whatever your level of need, your council will be able to put you in touch with the right organisation to support your wellbeing and help you remain independent for longer.

Deferred payments

A deferred payment agreement is an arrangement with the council that will enable some people to use the value of their homes to fund residential care home costs. If you are eligible, your council will pay your residential care home bills on your behalf. You can delay repaying the council until you choose to sell your home, or until after your death.

A deferred payment agreement is only one way to pay for care. To find out more about the options available, you can speak to a financial adviser or seek advice from an independent organisation such as the Money Advice Service.

Support for carers

If you receive care and support, or you support someone as a carer, you could benefit from the changes. You may be eligible for support, offered as a personal budget, to spend on the things that make caring easier or practical support, like arranging for someone to step in when you need a short break. You may prefer to be put in touch with local support groups so you have people to talk to.

Information and Advice

The Council can help you to make informed decisions about your care and support and assist you to access local services and organisations that could improve your wellbeing and increase your independence. You can visit SHIP, the Southend Information Point, or call us on 01702 215008 to access a range of information and advice as well as finding out how the Care Act may benefit you personally.

Our online Information Point SHIP allows you to access information about local services, organisations, events and opportunities and filter your search by location or area of interest. You can create a shortlist of your favourites and save this to your profile or share it by email with someone else. If you would like to see the information in another language it can be translated or you can call us on 01702 215008 for advice.

How might you benefit?

To find out more about the changes to care and support in England and how you might benefit, visit the Care Act-Background page or call us on 01702 215008 for more information and to get advice about your circumstances. You can use the links on the left to read more about the changes and organisations that may benefit you or those you care for.

Page last updated: 19/06/2017