Southend Coronavirus Action helpline continues to deliver for local people

A helpline set up to assist those who are most at risk in our community is still going strong.

Southend Coronavirus Action in white text on blue background

The Southend Coronavirus Action helpline was set up by Southend-on-Sea Borough Council, in partnership with charities and the voluntary community.

The aim is to support vulnerable residents who are unable to leave their homes during the pandemic, to get food supplies, medication, help with shopping or even dog walking for example.  

So far, 481 food parcels have been delivered, food shopping delivered to 468 people, medication delivered to 466 residents, 36 befriending calls have taken place and 22 dogs walked.

Councillor Ian Gilbert, leader of the council said: “I am so proud of our town and how people have rallied to volunteer and support those who need it. While we encourage people to lean on their family, friends and neighbours to offer immediate support during the pandemic, sometimes this just isn’t possible.

“Although calls into the helpline have reduced in the past two weeks, we’ve been able to accept up to hundreds of daily calls and requests to support our residents and it is further proof of what I have said previously - we are a kind borough, a borough that looks out for each other.”

If you can’t get out and need food or prescriptions, and you have no family or friends locally, please call our helpline on 01702 212497. The helpline is available 9am – 5pm, Monday to Friday. It is open from 10am to 2pm on bank holiday Friday 8 May, Saturday and Sunday.

For trusted information about Coronavirus, please visit our web pages

Published: 7th May 2020

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