Community Shield – getting food and supplies to the most vulnerable people in Southend-on-Sea

Published Monday, 30th March 2020

Support spelled out in Scrabble tiles.

The council is supporting the national effort to get food and supplies to our most vulnerable residents.

As part of this national effort to ensure vulnerable people are protected at this time, we have set up a distribution hub in Southend-on-Sea.

This weekend, food deliveries and medical supplies were delivered to over 170 of the most vulnerable people across the Borough thanks to the help of our amazing council staff, local supermarkets, local volunteers, and parking enforcement officers from APCOA, who provided cars, vans and mopeds to make this happen. A further release will be issued today with more details.

The work is part of the Essex Resilience Forum (ERF) - made up of all public sector organisations in the county – which is tasked with ensuring that people with the most serious health conditions across Essex, Southend and Thurrock are shielded from social contact for 12 weeks during the peak of the epidemic. These people have been contacted already by the NHS and offered food package deliveries.

Who else is getting support?

Given the importance of social distancing and the most at risk being able to stay in their homes, public and voluntary sector resources across the county are also providing assistance to a larger group. These are residents who are also vulnerable during the peak of the epidemic, and include residents over the age of 70 or pregnant women, and who do not have the support of friends, family or neighbours.

These residents will be contacted by their GP surgeries from Monday March 30th by text message.

How can people access support?

People can contact the EWS via or by calling 0300 303 9988 (Mon-Fri 8am-7pm and Sat-Sun 10am-2pm).


Please call Southend Coronavirus Action on 01702 212497 – this is our local hub and is providing the local infrastructure to deliver supplies to people and ensure that no-one slips through the net. Whoever you call you will get the support you need.

Call the helpline on 01702 212497 if you need help and support. A Borough wide campaign started today to raise awareness of the helpline and support available.


400 volunteers have signed up already – you can sign up to volunteer in Southend-on-Sea too by visiting our Volunteer page.

Cllr Ian Gilbert, leader of the council, says: “We are delighted to support the national effort and I am very thankful to all our partners, staff and volunteers that are delivering this on the ground through Southend Coronavirus Action, and ensure that people without support will be looked after.

“If someone needs helps locally and does not have support in place, please call 01702 212497.”

Updates will be posted on our website and via social media.

The latest advice on coronavirus (COVID-19) is available on the Public Health England (PHE) and NHS websites or via our Cornovirus information pages.