Community pulls together to help those most in need

Published Friday, 3rd April 2020

Bags,of food parcels lined up on shelves ready to dispatch

Food parcels are lined up ready to go out to vulnerable residents as Southend-on-Sea’s community continues to pull together in this time of need.

Supermarkets, businesses and charities have donated supplies of food and toiletries so that vulnerable households can get support during these uncertain times.

It comes as more than 200 calls have been received each weekday on the Southend Coronavirus Action helpline, set up as a lifeline for those who have no other means of support during self-isolation.

Council staff working on the helpline have also arranged for prescriptions and medicines to be delivered and dogs to be walked.

Cllr Ian Gilbert, leader of the council said: “I am so impressed with the way in which we are coming together as a community and helping each other out.

“If you are self-isolating, unable to go out or have been told to stay home, it is important to turn to your immediate contacts, family, friends and neighbours for help with shopping.

“But sometimes those people are also self-isolating or are too far away to help, so by setting up the helpline we are giving residents an alternative route to get the help and support they need.

“We’re ever so grateful to every single person who has expressed an interest in volunteering and we’ve had so many offers, our team is busy going through all the applications and we want you to know that if we haven't already contacted you, we will be in touch as soon as we can, and as soon as we need help near you.

“For those already volunteering with us, thank you for the great work you're doing. We've had food parcels go out to hundreds of our borough's most vulnerable people who don't have any other help nearby. This is already helping to protect those who need it most.”

If you have no other means of support, no neighbours, family or friends who can get shopping for you during self-isolation or illness, contact the Southend Coronavirus Action on 01702 212497 – this is our local hub and is providing the local infrastructure to deliver supplies to those people with no other means of support and to ensure that no-one slips through the net.

For trusted information about Coronavirus, please our dedicated page.