Waste collection update – collections continue but please bear with us

Weekly waste collections in Southend-on-Sea are continuing despite the challenging weather conditions, but the council is informing residents to expect some delays.

Person bending over tying up black sack for collection

The Borough has recently been covered in a blanket of snow and ice, and the council’s waste and recycling partner, Veolia, have maintained all waste services despite the current situation. The gritting crews have been out twice daily since Saturday 6 February (morning and evening), gritting the priority roads in and around the Borough. These are the main routes used by vehicles, particularly the emergency services.

Whilst the gritting vehicles prioritise the main routes, some residential roads are challenging for the crews to visit on their rounds. Following further snowfall overnight (Wednesday 10 February) and continued sub-zero temperatures, residents are being asked to bear with the crews whilst they carry out this essential work, and to be assured that their waste and recycling continues to be collected. Anything not collected by Friday evening should be taking back indoors and presented on your next collection day next week. This is because crews are being redeployed to ensure priority roads and pavements are gritted, including in and around Coronavirus vaccination and testing centres.

Cllr Carole Mulroney, cabinet member for environment and planning, said: “The hardworking staff at Veolia have been braving the cold weather and icy conditions to ensure our waste and recycling services could continue. Despite the challenges they are facing, they have done incredibly well to complete as many collections as they have done so far.

“I know that our residents are grateful for the work the crews are undertaking, and I want them to know that the crews appreciate their support. I would ask residents whose collections are missed to bring their bins back to their property if not collected by 7pm, and put them out again in the morning before 7am where possible. There is no need to report a missed collection at this time.

“I know this isn’t ideal, but we want to make sure our roads and pathways are kept clear of any waste. Unfortunately, we cannot give a specific timeframe for collections as the crews work to overcome the difficulties. However, we are doing as much as we possibly can to complete collections. Please can residents continue to present their waste, but if it has not been collected by 7pm on Friday to bring their waste back into their properties and present the waste on their following collection day next week.

“I thank our residents once again for their support and would urge them to give the crews a smile or a wave if they see them on their run, as it really boosts team morale at this time.”

Residents are reminded of the 122 grit bins which are situated across the Borough and are available for public use. Please only use what you need, and check in with any vulnerable neighbours who may need some assistance. A map of these bins can be found on our website.

Published: 10th February 2021

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