MySouthend

MySouthend has recently been upgraded and some customers are required to re-register. Customers affected will receive an email over the coming week with instructions on how to proceed.

Tell Us if You're Moving Home

Thinking of contacting us about your Council Tax or Housing Benefit?

If you register for MySouthend you can have access to your Council Tax bills, make payments, view your account, check your housing benefit entitlement, payment dates and notifications, and now tell us about changes using our new MySouthend forms, all from your secure online account.

Register, or sign in to your MySouthend account.

You must tell us when you move to a new home, or move out of your current home. It is quick and easy to tell us by completing the relevant online moving form. If you are moving out of a property and won't be registering at another property in the borough click on the Council Tax Moving out of your property form on this page.

If you are moving into or within the borough you will need to register for MySouthend to access a full range of online forms. 

Moving out of a home in Southend

To close your account we need the following information:

If You Owned Your Property

  • the date the sale of the property was completed
  • the name of the new owner
  • your forwarding address
  • the exact dates for any period that the property was empty and unfurnished after you moved out

If You Rented Your Property

  • the date your tenancy agreement ended
  • the name and address of your landlord/managing agent
  • your forwarding address
  • the exact dates for any period that the property was empty and unfurnished after you moved out

Moving into a home in Southend

To open an account we need the following information:

If You are Buying a Property

  • The date the sale of the property was completed
  • The contact address of the previous owner if known.

Renting a Property in Southend

  • The date that your tenancy agreement starts
  • The name and address of your landlord/managing agent.

Letting Your Property Out

If you let out your property we need the following information:

  • the exact date that you vacated the property
  • the name of the new tenant
  • the exact dates of the tenancy agreement
  • your forwarding address
  • if the property is being let out furnished or unfurnished.

If you are a landlord, or an agent acting on behalf of a landlord, register for MySouthend to access the Landlord Move form to tell us of your change of tenants.

Page last updated: 30/08/2018