Child Protection


What to do if you are concerned about a child?

If you are concerned that a child is being abused or neglected, or that they may be at risk of harm, you should contact:

Contact Times Available Telephone Number
 First Contact Team

Mon-Thurs: 9am-5.30pm

Friday: 9am-4.30pm 

 01702 215007
 Emergency Duty Team  Out of hours, 365 days a year  0345 606 1212
 NSPCC Child  Protection  Helpline    0808 800 5000
 Police    999
 Childline    0800 1111 (Free)

Professionals making a referral

If you are making a safeguarding referral you must phone and speak to a social worker. This will need to be supported by an email with a completed EHFSA the same day.

Email referrals with a completed EHFSA to

For more information on how we work to protect the children of Southend, please see the LSCB website.

Page last updated: 10/04/2018