Payment Information


Thinking of contacting us about your Council Tax or Housing Benefit? ...No need!

If you register for MySouthend you can have access to your Council Tax bills, make payments, view your account, check your housing benefit entitlement, payment dates and notifications, and now tell us about changes using our new MySouthend forms, all from your secure online account.

To find out more, see the About MySouthend page.

To register, or to sign in to your MySouthend account Click here.  



The date that you are paid depends on what sort of claim you have and how long you have been claiming.

Private Tenants

If you are a Private Tenant payment will either be

  • 4 weekly in arrears or Calendar Monthly in arrears for existing claims already in payment
  • 4 weekly in arrears for all new claims

To find out what your payment is please look at your notification letter. It will tell you in the middle of the page what payment cycle your claim is under.

4 Weekly Payment Runs 2016/2017
Date Payment Sent Date Payment to enter Bank Account
Wednesday 06/04/2016 Friday 08/04/2016
Wednesday 04/05/2016 Friday 06/05/2016
Wednesday 01/06/2016 Friday 03/06/2016
Wednesday 29/06/2016 Friday 01/07/2016
Wednesday 27/07/2016 Friday 29/07/2016
Wednesday 24/08/2016 Friday 26/08/2016
Wednesday 21/09/2016 Friday 23/09/2016
Wednesday 19/10/2016 Friday 21/10/2016
Wednesday 16/11/2016 Friday 18/11/2016
Wednesday 14/12/2016 Friday 16/12/2016
Wednesday 11/01/2017 Friday 13/01/2017
Wednesday 08/02/2017 Friday 10/02/2017
Wednesday 08/03/2017 Friday 10/03/2017
Calendar Monthly Payment Run 2016/2017
Date Payment Sent Date Payment to enter Bank Account
Wednesday 27/04/2016 Friday 29/04/2016
Wednesday 25/05/2016 Friday 27/05/2016
Monday 27/06/2016  Wednesday 29/06/2016
Monday 25/07/2016 Wednesday 27/07/2016
Friday 26/08/2016  Wednesday 31/08/2016
Wednesday 28/09/2016  Friday 30/09/2016 
Wednesday 26/10/2016  Friday 28/10/2016
Friday 25/11/2016  Tuesday 29/11/2016
Wednesday 28/12/2016 Friday 30/12/2016
Wednesday 25/01/2017 Friday 27/01/2017
Wednesday 22/02/2017 Friday 24/02/17
Wednesday 29/03/2017 Friday 31/03/17

Council Tenants 

Council tenants are always paid weekly. South Essex Homes normally gets payment over the weekend paid direct into your rent account.


NOTE: Universal Credit - Private Tenants, Council Tenants, Owner Occupiers and those of No Fixed Abode 

This benefit is paid by the Department of Work and Pensions and is paid direct into a bank account. For further details about Universal Credit and when you will be switched to receive it please click here.

Page last updated: 12/01/2017