MySouthend

MySouthend has recently been upgraded and some customers are required to re-register. Customers affected will receive an email over the coming week with instructions on how to proceed.

Payment Information

Thinking of contacting us about your Council Tax or Housing Benefit? ...No need!

If you register for MySouthend you can have access to your Council Tax bills, make payments, view your account, check your housing benefit entitlement, payment dates and notifications, and now tell us about changes using our new MySouthend forms, all from your secure online account.

To find out more, see the About MySouthend page.

Register, or sign in to your MySouthend account.

The date that you are paid depends on what sort of claim you have and how long you have been claiming.

Private Tenants

If you are a Private Tenant payment will either be

  • 4 weekly in arrears or Calendar Monthly in arrears for existing claims already in payment
  • 4 weekly in arrears for all new claims

To find out what your payment is please look at your notification letter. It will tell you in the middle of the page what payment cycle your claim is under.

 
4 Weekly Payment Runs 2018/2019
Date Payment Sent Date Payment to enter Bank Account
Wednesday 04/04/2018 Friday 06/04/2018
Wednesday 02/05/2018 Friday 04/05/2018
Wednesday 30/05/2018 Friday 01/06/2018
Wednesday 27/06/2018 Friday 29/06/2018
Wednesday 25/07/2018 Friday 27/07/2018
Wednesday 22/08/2018 Friday 24/08/2018
Wednesday 19/09/2018 Friday 21/09/2018
Wednesday 17/10/2018 Friday 19/10/2018
Wednesday 14/11/2018 Friday 16/11/2018
Wednesday 12/12/2018 Friday 14/12/2018
Wednesday 09/01/2019 Friday 11/01/2019
Wednesday 06/02/2019 Friday 08/02/2019
Wednesday 06/03/2019 Friday 08/03/2019
Calendar Monthly Payment Run 2018/2019
Date Payment Sent Date Payment to enter Bank Account
Wednesday 25/04/2018 Friday 27/04/2018
Friday 25/05/2018 Wednesday 30/05/2018
Wednesday 27/06/2018  Friday 29/06/2018
Friday 27/07/2018 Tuesday 31/07/2018
Wednesday 29/08/2018  Friday 31/08/2018
Wednesday 26/09/2018  Friday 28/09/2018 
Friday 26/10/2018  Tuesday 30/10/2018
Wednesday 28/11/2018  Friday 30/11/2018
Friday 21/12/2018 Thursday 27/12/2018
Friday 25/01/2019 Tuesday 29/01/2019
Monday 25/02/2019 Wednesday 27/02/19
Wednesday 27/03/2019 Friday 29/03/19

Council Tenants 

Council tenants are always paid weekly. South Essex Homes normally gets payment over the weekend paid direct into your rent account.

Note: Universal Credit - Private Tenants, Council Tenants, Owner Occupiers and those of No Fixed Abode 

This benefit is paid by the Department of Work and Pensions and is paid direct into a bank account. For further details about Universal Credit and when you will be switched to receive it please see our introduction of Universal credits page.

Page last updated: 30/08/2018