Garden Waste

From September 2021, Veolia changed the collection day for garden waste for some roads. You can check your collection day by using our directory.

Veolia can collect your garden waste for a fee.

The service provides a weekly collection of garden waste for 12 months from the date you join it. The cost of the service works out as £1.25 if paid by Direct Debit (or £1.45 per week by non Direct Debit).

If you purchase prepaid garden waste sacks from an outlet in Southend-on-Sea please remember to reregister your address by emailing Veolia.

There is a Frequently Asked Questions for garden waste recycling on Veolia's website.

If you sign-up to the service via debit or credit card you will need to renew your subscription after 12 months. Shortly before the end of your subscription, you will receive a letter from Veolia, reminding you to renew your subscription.

If you have received a letter, you can re-apply for the service by using garden waste portal or calling Veolia 0203 5676955.

If your garden bin has been tagged as not having an active subscription, please call Veolia 0203 5676955.

Veolia can be busy with calls. If so, do please leave a message with your contact details so they can call you back as soon as they can.

If your garden waste collection service has run out, you can re-apply for the service by:

using Veolia garden waste portal, or calling Veolia: 0203 5676955

If you have proof that you made an application for the garden waste service but your garden bin has been tagged, please call Veolia: 0203 5676955

Garden Waste Service

If you want to start a garden waste service (paying by credit or debit card or via direct debit) then please use the Garden Waste Portal.

Please be advised that we no longer issue physical permits. Instead, Veolia will be using in-cab technology to list and collect from our customers meaning that a permit no longer needs to be affixed to your bin.

If you have presented your garden waste bin and it has not been collected please check your garden waste collection day or report a missed collection using our online form on MySouthend. Please also check that you have not forgotten to renew your yearly subscription to the service.

If you are unable to home compost your garden waste you can either register for the garden waste wheeled bin service or the garden waste compostable sack service.

Your garden waste collection day might be different from your recycling and waste collection day. Please check your garden waste collection day using our directory.

How much does it cost?

From the 1st of January 2022 and until the 31st of December 2022, the price of the service will be:

Charges for Garden Waste Collection 2022
Service Fee
Garden waste sacks (roll of 10) £9.87
240 litre Garden waste bin (to purchase) £30.60
Garden waste 12 month subscription - annual payment by direct debit £65.00
Garden waste 12 month subscription - annual payment by non direct debit £75.00

If you are a new customer in addition to purchasing a garden waste bin you will also need to buy a 12 month subscription for collection to take place.

All subscriptions are valid for 12 months from the date of registering for the service. Direct Debit are automatically renewed.

Please make sure that bins and bags are kept within the boundary of your property and made ready for collection on your garden waste collection day by 7.00am. Bins and bags should not be placed on the public footpath or grass verge or road or you may be liable to a Fixed Penalty Notice.

The importance of Recycling your Garden Waste Video

What garden waste can be collected for composting?

  • grass cuttings
  • leaves
  • tree, shrub and rose pruning
  • branches (up to 12 inches long and 1 inch diameter - e.g. broom handle width).Larger branches can be taken to the Household Waste Recycling Centres for composting
  • cut flowers
  • weeds

What garden waste can't be collected for composting?

  • stones and soil
  • food waste of any kind - including fruit and vegetable peelings
  • plastic bags of any kind
  • pre-treated wood
  • concrete and bricks
  • metal and glass

Where Can I Buy Compostable Garden Waste Sacks?

Garden waste sacks are £9.87 for a roll of 10. They can be purchased on-line through Veolia’s Garden Waste Portal or from the outlets listed below:

All Library Branches

Leigh-on-Sea

Daves Hardware, 120 Eastwood Old Road
D & C News, 179 Elmsleigh Drive
Home and Car, 105 Broadway West, Leigh-on-Sea
Pails & Tails, 163 Rayleigh Road, Eastwood
Biggy's, 121 Broadway
Boni-Vee, 111-113 Leigh Road
Newsbox, 1092 London Road
Leigh-on-Sea Premier Supermarket, 282 East Wood Road North
Leigh-on-Sea Town Council, 71-73 Elm Road
Nisa Local, 546 Rayleigh Road
Nisa Local, 133 Eastwood Road North,

Shoeburyness and Thorpe Bay

Longstaffs, 59 West Road, Shoeburyness
Nisa Extra (Honeycomb Supermarket), The Broadway, Thorpe Bay
Station News Ltd, 58 High Street

Southend-on-Sea

Hari Food & Wine, 174a London Road
Toby's Food & Wine, 15 Cluny Square
Bournes Green Post Office, 33 Shoebury Road, Shoeburyness
Harveys, 175 South Avenue
Herbies (opp park), Lifstan Way
Spar, 151 Woodgrange Drive
Just the Job, 314 London Road
Premier, 181 Hamstel Road
RHIYA Ltd, 749 Southchurch Road

Westcliff-on-Sea

B.Kam, 15 Station Road
Chalkwell Pet Foods, 493 London Road
Kaydons, 128 Hobleythick Lane
Kynastons, 454 London Road

Contact Recycling and Waste

Telephone: 01702 215006

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