If you need to reregister you address for prepaid Garden bag collection please email Veolia.
There is a Frequently Asked Questions for garden waste recycling on Veolia's website.
From the 25th February 2020 a small group of people who use the garden waste service will stop having their waste collected.
This is because they have not re-applied for the garden waste service, though Veolia have contacted them.
- have a tag put on their garden waste bin
- stop having their garden bin emptied
If your garden waste bin is tagged, you can re-apply for the service by:
- using Veolia garden waste portal, or
- calling Veolia: 0203 5676955
If you have proof that you made an application for the garden waste service but your garden bin has been tagged, please call Veolia: 0203 5676955
Veolia may be busy with calls. If so, please leave a message with your contact details so they can call you back.
Garden Waste Service
If you wish to start a garden waste service (paying by credit or debit card or via direct debit) then please use the Garden Waste Portal.
Please be advised that we no longer issue physical permits. Instead, Veolia will be using in-cab technology to list and collect from our customers meaning that a permit no longer needs to be affixed to your bin.
If you have presented your garden waste bin and it has not been collected then please report a missed collection using our online form on MySouthend
If you are unable to home compost your garden waste you can either register for the garden waste wheeled bin service or the garden waste compostable sack service.
Your garden waste collection day is the same as your normal collection day.
How much does it cost?
|Garden waste sacks (roll of 10)||£6.90|
|240 litre Garden waste bin (to purchase)*||£30.60|
|Garden waste 12 month subscription - annual payment by direct debit||£45.78|
|Garden waste 12 month subscription - annual payment non direct debit||£54.91|
* If you are a new customer in addition to purchasing a garden waste bin you will also need to buy a 12 month subscription for collection to take place.
All subscriptions are valid for 12 months from the date of registering for the service. Direct Debit are automatically renewed.
Please ensure that receptacles are kept within the boundary of your property and made ready for collection on your collection day by 7.00am. Receptacles should not be placed on the public footpath or grass verge or road or you may be liable to a Fixed Penalty Notice.
What garden waste can be collected for composting?
- grass cuttings
- tree, shrub and rose pruning
- branches (up to 12 inches long and 1 inch diameter - e.g. broom handle width)*
- cut flowers
No Thank You
- stones and soil
- food waste of any kind - including fruit and vegetable peelings
- plastic bags of any kind
- pre-treated wood
- concrete and bricks
- metal and glass
*Larger branches can be taken to the Household Waste Recycling Centres for composting.
Where Can I Buy Compostable Garden Waste Sacks?
Garden waste sacks are £6.90 for a roll of 10. They can be purchased on-line through Veolia’s Garden Waste Portal or from the outlets listed below:
Daves Hardware, 120 Eastwood Old Road
D & C News, 179 Elmsleigh Drive
Home and Car, 105 Broadway West, Leigh-on-Sea
Pails & Tails, 163 Rayleigh Road, Eastwood
Biggy's, 121 Broadway
Boni-Vee, 111-113 Leigh Road
Newsbox, 1092 London Road
Leigh-on-Sea Premier Supermarket, 282 East Wood Road North
Leigh-on-Sea Town Council, 71-73 Elm Road
Nisa Local, 546 Rayleigh Road
Nisa Local, 133 Eastwood Road North,
Shoeburyness and Thorpe Bay
Longstaffs, 59 West Road, Shoeburyness
Nisa Extra (Honeycomb Supermarket), The Broadway, Thorpe Bay
Station News Ltd, 58 High Street
Hari Food & Wine, 174a London Road
Toby's Food & Wine, 15 Cluny Square
Bournes Green Post Office, 33 Shoebury Road, Shoeburyness
Harveys, 175 South Avenue
Herbies (opp park), Lifstan Way
Spar, 151 Woodgrange Drive
Just the Job, 314 London Road
Premier, 181 Hamstel Road
RHIYA Ltd, 749 Southchurch Road
B.Kam, 15 Station Road
Chalkwell Pet Foods, 493 London Road
Kaydons, 128 Hobleythick Lane
Kynastons, 454 London Road