Child Protection

What to do if you are concerned about a child?

If you are concerned that a child is being abused or neglected, or that they may be at risk of harm, you should contact:

MASH

• times available - Mon to Thurs: 9am to 5.30pm, Friday: 9am to 4.30pm
• phone number: 01702 215007

Emergency duty team

• times available - out of hours, 365 days a year
• phone number - 0345 606 1212

NSPCC child protection helpline

• phone number - 0808 800 5000

Police

• phone number - 999

Childline

• phone number - 0800 1111 (Free)

Professionals making a referral

If you are making a safeguarding referral you must phone and speak to a social worker. This will need to be supported by an email with a completed EHFSA the same day.

If you want to make a referral please email us to request and complete a referral form.

For more information on how we work to protect the children of Southend, please see the LSCB website.

You can request a copy by email of our Southend’s children’s services threshold document which both we and partners will use when applying our thresholds around level of risk to children.