Child Protection

What to do if you are concerned about a child?

If you are concerned that a child is being abused or neglected, or that they may be at risk of harm, you should contact:

Contact Times Available Telephone Number

Mon to Thurs: 9am to 5.30pm

Friday: 9am to 4.30pm 

 01702 215007
 Emergency Duty Team  Out of hours, 365 days a year  0345 606 1212
 NSPCC Child  Protection  Helpline    0808 800 5000
 Police    999
 Childline    0800 1111 (Free)

Professionals making a referral

If you are making a safeguarding referral you must phone and speak to a social worker. This will need to be supported by an email with a completed EHFSA the same day.

Email referrals with a completed EHFSA to

For more information on how we work to protect the children of Southend, please see the LSCB website.

Please see our document which both we and partners will use when applying our thresholds around level of risk to children

Child Protection

Telephone: 01702 215007

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