Child Protection

What to do if you are concerned about a child?

If you are concerned that a child is being abused or neglected, or that they may be at risk of harm, you should contact:

Contact Times Available Telephone Number
MASH

Mon to Thurs: 9am to 5.30pm

Friday: 9am to 4.30pm

01702 215007
Emergency Duty Team Out of hours, 365 days a year 0345 606 1212
NSPCC Child Protection Helpline   0808 800 5000
Police   999
Childline   0800 1111 (Free)

Professionals making a referral

If you are making a safeguarding referral you must phone and speak to a social worker. This will need to be supported by an email with a completed EHFSA the same day.

If you wish to make a referral please email us to request and complete a referral form.

For more information on how we work to protect the children of Southend, please see the LSCB website.

You can request a copy by email of our Southend’s Children’s Services Threshold document which both we and partners will use when applying our thresholds around level of risk to children.

Child Protection

Telephone: 01702 215007

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