What to do if you are concerned about a child?
If you are concerned that a child is being abused or neglected, or that they may be at risk of harm, you should contact:
|Contact||Times Available||Telephone Number|
Mon to Thurs: 9am to 5.30pm
Friday: 9am to 4.30pm
|Emergency Duty Team||Out of hours, 365 days a year||0345 606 1212|
|NSPCC Child Protection Helpline||0808 800 5000|
|Childline||0800 1111 (Free)|
Professionals making a referral
If you are making a safeguarding referral you must phone and speak to a social worker. This will need to be supported by an email with a completed EHFSA the same day.
If you wish to make a referral please email us to request and complete a referral form.
For more information on how we work to protect the children of Southend, please see the LSCB website.
You can request a copy by email of our Southend’s Children’s Services Threshold document which both we and partners will use when applying our thresholds around level of risk to children.