When social care is involved with your child

We understand that coming into contact with the children’s social care can raise questions for parents and carers.

When children’s social care become involved with your family an allocated social worker will assess your child’s need and formulate a plan with you about what services you would find helpful. The assessment will be reviewed by a manager within 10 working days and it should be completed within 40 working days.

Organisations which help families involved with Specialist Services include

Family Rights Group
The Print House
18 Ashwin Street
London E8 3DL
Freephone 0808 8010366

If you wish to complain you can ask to speak to the local manager and explain why you are not satisfied. You can also write to:

The Complaints Manager
Department for People
Southend-on-Sea City Council
Civic Centre
Victoria Avenue

Phone: 01702 215007
Email: childrenscomplaints@southend.gov.uk

Contact Children's Social Care

Telephone: 01702 215007

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