We aim to deliver all our services to the highest possible standard. We want to keep improving and your feedback is a valuable source of information for monitoring our performance, highlighting the areas where you think we can improve as well as recognising the things you think we do well.
We want to hear your views and ideas. We will record your comments and let you know if we use them to improve our services.
It's nice to know when we're getting things right, and that people are happy with our services. We will record your compliment and then share it with the individual or team that you are complimenting. Compliments are also shared with senior managers who congratulate the staff involved.