Translating, interpreting and transcribing

We want to make sure all residents can get the information they need and talk to us easily, no matter what language they speak or how they communicate.

We can offer:

  • telephone and face-to-face interpreters
  • translations of written information
  • printed copies of translated materials
  • British Sign Language (BSL) support
  • large print and braille formats
  • help with understanding translated documents

We aim to make sure:

  • your information stays private
  • communication is clear and fair
  • the right language or dialect is used
  • you can choose a male or female interpreter if needed

Translation service statistics

Money spent on our translation services by financial year:

  • April 2024 to March 2025: £173,555.74
  • April 2023 to March 2024: £153,446.73
  • April 2022 to March 2023: £109,809.87
  • April 2021 to March 2022: £ 84,235.63

The top 21 languages used for these years were:

  • Pashto
  • Dari
  • Albanian
  • Arabic
  • Amharic
  • Tigrinya
  • Farsi
  • Romanian
  • Turkish
  • Bengali
  • Polish
  • Czech
  • Cantonese
  • Mandarin
  • Italian
  • Lithuanian
  • Russian
  • Ukrainian
  • Tamil
  • Kurdish
  • Portuguese
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