We want to make sure all residents can get the information they need and talk to us easily, no matter what language they speak or how they communicate.
We can offer:
- telephone and face-to-face interpreters
- translations of written information
- printed copies of translated materials
- British Sign Language (BSL) support
- large print and braille formats
- help with understanding translated documents
We aim to make sure:
- your information stays private
- communication is clear and fair
- the right language or dialect is used
- you can choose a male or female interpreter if needed
Translation service statistics
Money spent on our translation services by financial year:
- April 2024 to March 2025: £173,555.74
- April 2023 to March 2024: £153,446.73
- April 2022 to March 2023: £109,809.87
- April 2021 to March 2022: £ 84,235.63
The top 21 languages used for these years were:
- Pashto
- Dari
- Albanian
- Arabic
- Amharic
- Tigrinya
- Farsi
- Romanian
- Turkish
- Bengali
- Polish
- Czech
- Cantonese
- Mandarin
- Italian
- Lithuanian
- Russian
- Ukrainian
- Tamil
- Kurdish
- Portuguese