Thinking of contacting us about your Council Tax or Housing Benefit?
You can use the Citizen Access Benefits portal to:
- make a claim
- view your claim and letters
- view your housing benefit entitlement
- tell us about any changes
You can also use the Citizen Access Revenues portal to view your council tax bills.
The date that you are paid depends on what sort of claim you have and how long you have been claiming.
Private tenants
If you are a private tenant payment will either be
- 4 weekly in arrears or calendar monthly in arrears for existing claims already in payment
- 4 weekly in arrears for all new claims
To find out what your payment is please look at your notification letter. It will tell you in the middle of the page what payment cycle your claim is under.
4 weekly payment table
Date payment sent | Date payment to enter bank account |
---|---|
Wednesday 23/04/2025 | Friday 25/04/2025 |
Wednesday 21/05/2025 | Friday 23/05/2025 |
Wednesday 18/06/2025 | Friday 20/06/2025 |
Wednesday 16/07/2025 | Friday 18/07/2025 |
Wednesday 13/08/2025 | Friday 15/08/2025 |
Wednesday 10/09/2025 | Friday 12/09/2025 |
Wednesday 08/10/2025 | Friday 10/10/2025 |
Wednesday 05/11/2025 | Friday 07/11/2025 |
Wednesday 03/12/2025 | Friday 05/12/2025 |
Wednesday 31/12/2025 | Friday 02/01/2026 |
Wednesday 28/01/2026 | Friday 30/01/2026 |
Wednesday 25/02/2026 | Friday 27/02/2026 |
Wednesday 25/03/2026 | Friday 27/03/2026 |
Calendar monthly payment table
Council tenants
Council tenants are always paid weekly. South Essex Homes normally gets payment over the weekend paid direct into your rent account.