Payment information

Thinking of contacting us about your Council Tax or Housing Benefit?

You can use the Citizen Access Benefits portal to:

  • make a claim
  • view your claim and letters
  • view your housing benefit entitlement
  • tell us about any changes

You can also use the Citizen Access Revenues portal to view your council tax bills.

The date that you are paid depends on what sort of claim you have and how long you have been claiming.

Private tenants

If you are a private tenant payment will either be

  • 4 weekly in arrears or calendar monthly in arrears for existing claims already in payment
  • 4 weekly in arrears for all new claims

To find out what your payment is please look at your notification letter. It will tell you in the middle of the page what payment cycle your claim is under.

4 weekly payment table

Use the first column to find the date payment sent, move to next column to find date the payment to enter the bank.
Date payment sent Date payment to enter bank account
Wednesday 23/04/2025 Friday 25/04/2025
Wednesday 21/05/2025 Friday 23/05/2025
Wednesday 18/06/2025 Friday 20/06/2025
Wednesday 16/07/2025 Friday 18/07/2025
Wednesday 13/08/2025 Friday 15/08/2025
Wednesday 10/09/2025 Friday 12/09/2025
Wednesday 08/10/2025 Friday 10/10/2025
Wednesday 05/11/2025 Friday 07/11/2025
Wednesday 03/12/2025 Friday 05/12/2025
Wednesday 31/12/2025 Friday 02/01/2026
Wednesday 28/01/2026 Friday 30/01/2026
Wednesday 25/02/2026 Friday 27/02/2026
Wednesday 25/03/2026 Friday 27/03/2026

Calendar monthly payment table

Use the first column to find the date payment sent, move to next column to find date the payment to enter the bank.
Date payment sent Date payment to enter bank account
Friday 25/04/2025 Tuesday 29/04/2025
Friday 23/05/2025 Wednesday 28/05/2025
Monday 23/06/2025 Wednesday 25/06/2025
Monday 28/07/2025 Wednesday 30/07/2025
Friday 22/08/2025 Wednesday 27/08/2025
Friday 26/09/2025 Tuesday 30/09/2025
Monday 27/10/2025 Wednesday 29/10/2025
Monday 24/11/2025 Wednesday 26/11/2025
Monday 22/12/2025 Wednesday 24/12/2025
Monday 26/01/2026 Wednesday 28/01/2026
Monday 23/02/2026 Wednesday 25/02/2026
Friday 27/03/2026 Tuesday 31/03/2026

Council tenants

Council tenants are always paid weekly. South Essex Homes normally gets payment over the weekend paid direct into your rent account.

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