Support Services - Housing

Support Services

There are many other agencies who provide support to specific groups. Please see our Homelessness Advice pages for information about the services that may be able to help your particular situation.

Peabody

We use Peabody to provide housing-related support to people in Southend. If you require some general support around:

  • keeping your tenancy
  • managing your bills
  • applying for benefits
  • looking after yourself or your home,

please contact them for help on 01702 445870 or via email at sosreferrals@peabody.org.uk.

Peabody also hold a number of drop-in sessions. You can attend these without an appointment and ask for help there.

Please view their website for the times and locations of their drop-in sessions.

Southend Citizens Advice 

They provide free advice about:

  • housing rights
  • finances
  • debts
  • benefits

You can visit their website or you can ring them on 03444 770808.

Southend Foodbank

This is a project run by the Southend Vineyard Church. They provide support around a range of issues. If you are experiencing food poverty, they can help you with food parcels. You can also use their free café.

You can be referred by an agency you are working with or you can self-refer.

Please visit their website for more info.

Anti-social behaviour (ASB)

If you are experiencing ASB or hate crime, the Southend Community Safety Partnership may be able to help. You can report it on their website or email them at southendCSU@southend.gov.uk.

If you are a South Essex Homes tenant and you are suffering from ASB, they will be able to support you.You can report ASB via email at antisocialbehaviour@seh.southend.gov.uk or via the phone on 0800 833 163. Please visit South Essex Homes’ web pages for more information

You may also qualify for the Homeseekers’ Register if the police support the fact that there is a significant risk to you if you stay in your home.

If a crime is taking place or you feel in danger, we would always suggest that you contact the police on 999.  If you need to report a crime that has already taken place, you should still call 101.

Contact us - Housing Solutions Team

Telephone: 01702 215002

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