Local Account

Every year we produce a ‘Local Account’ to inform people living in the Borough about the achievements, challenges and priorities for adult social care and the impact these have on people’s lives. It explains how much we spend, what we spend money on, what we are doing and our future plans, including any improvements.

We hope you enjoy reading our Local Account for 2018/2019. We would welcome your feedback, which will help us to continuously improve the information we provide in the Local Account. You can provide feedback by contacting the Department for People on Tel: 01702 215008 or e-mail. You can also use these contact details to request a copy in an alternate format, such as audio, large print or a translated version.

Local Account 2018/19

Chief social worker for adults annual report 18/19 discusses the transformation programme, Moderate Needs Multidisciplinary Teams and Community Hubs in Southend. The work on robotics is highlighted in the video about Pepper and Jacob.

The South Essex Locality Strategy highlights the progress of the work on bringing social care and health care together in South Essex to benefit individuals and communities.

Complaints Local Government Ombudsman. 7 complaints received in 2017/19 of which 0% were upheld.

CQC data prepared for system reviews including Southend. Ratings of adult social care providers, data on local health services accessibility and performance.

Wider determinants of health in relation to Southend to understand how for example transport and neighbourhood design might differ between local authorities and potential impact on health.

LGA data - search by Post Code for various data related to health and social care ie delayed discharges, number of households to be able to compare local performance and context.

Skills for care – social care workforce data ie. recruitment and retention, pay which can help workforce planning and understand the local market.

The Adult Social Care Outcomes Framework (ASCOF) measures how well care and support services achieve the outcomes that matter most to people. The ASCOF is used both locally and nationally to set priorities for care and support, measure progress and strengthen transparency and accountability. This report focuses on the main findings for each measure in the ASCOF in 2018-19. Data are provided at council, regional and national level for each outcome.

Page last updated: 06/03/2020