We are urging drivers to stay vigilant after scams continue to occur involving fraudulent QR codes being placed on parking signage and fraudulent text messages claiming to be about PCNs.
Criminals have placed fake QR codes on our parking signage. The council is acting swiftly to remove these and would like to remind residents, businesses and visitors that QR codes are no longer used on any of our parking machines, signage, or pay‑by‑phone parking systems in the city.
We are also aware that some customers have received fake text messages claiming to be about PCNs, often including a link to “pay” via GOV.UK.
Please be aware:
- these messages are a scam - we will never send text messages about PCNs, and GOV.UK will never contact you regarding parking penalties
- genuine PCNs are only issued as a physical ticket on your vehicle or as a letter sent to the registered keeper
- if you receive one of these texts, do not click any links, do not provide payment details, and delete the message immediately
To stay informed about fraud and cybercrime threats, you can sign up for our monthly fraud alerts enewsletter.