Collection and Delivery Dates
Veolia are currently undertaking recycling and waste collections as usual. Despite much effort from Veolia staff the collections have been slower than normal. Residents are advised to continue presenting the recycling and waste as usual and Veolia will collect as quickly as they are able.
All collections are expected to be carried out between 07:00 and 18:00 however due to operational reasons some collections may be later in the day.
Please continue to put your recycling and waste out by 07:00 on your collection day, continue to present on the edge of your property and do not report it as a missed collection until the following day.
Delivery dates and collection days
We have increased the number of recycling sacks that are delivered to all residents.
The enhanced recycling sack allocation now delivered every 6 months includes:
- 3 rolls of 26 pink recycling sacks
- 3 rolls of 26 compostable food waste liners
- 1 roll of 6 clear textile recycling sacks
If you are a new resident to Southend please request a New Residents Pack using our online form on MySouthend. If you register for MySouthend you can manage and keep track of your reports and requests online. You can get all of the information you need, without having to call of visit us. When you register with MySouthend you will receive updates on the status of your request.
If you need some help with the registration process then please see our registration guide.
Order of collection
Black sacks and blue food waste bins will be collected together in one lorry where they are stored separately.
Pink sacks and the paper and card will be collected in a different lorry. These lorries have split backs in order to keep different sorts of waste separate and prevent contamination.
These vehicles may start collections in different locations and, as such, your recycling and waste may be collected at different times.