Thinking of contacting us about your Council Tax or Housing Benefit?
From MySouthend Citizen Access you can:
- view your online council tax bills - How to view your Council Tax bill
- make payments
- view your account
- view your housing benefit entitlement
- tell us about any changes using our new MySouthend forms, all from your secure online account
You must tell us when you move to a new home, or move out of your current home. It is quick and easy to tell us by completing the relevant online moving form. If you are moving out of a property and wont be registering at another property in the city click on 'Tell us that you have moved home', then go to 'View change of address services' and select 'I am moving out of the City'.
If you are moving into or within the city you will need to select those options.
Moving out of a home in Southend
To close your account we need the following information:
If you owned your property
If you rented your property
Moving into a home in Southend
To open an account we need the following information:
If you are buying a property
Renting a property in southend
Letting Your Property Out
If you let out your property we need the following information:
If you are a landlord, or an agent acting on behalf of a landlord, register for MySouthend to access the Landlord Move form to tell us of your change of tenants.
- the date the sale of the property was completed
- the name of the new owner
- your forwarding address
- the exact dates for any period that the property was empty and unfurnished after you moved out
- the date your tenancy agreement ended
- the name and address of your landlord/managing agent
- your forwarding address
- the exact dates for any period that the property was empty and unfurnished after you moved out
- the date the sale of the property was completed
- the contact address of the previous owner if known
- the date you are moving furniture into the property
- the date you will start living in the property
- if you are not moving in straight away, where you have been staying
- the date that your tenancy agreement starts
- the name and address of your landlord/managing agent
- the date you are moving furniture into the property
- the date you will start living in the property
- if you are not moving in straight away, where you have been staying
- the exact date that you vacated the property
- the name of the new tenant
- the exact dates of the tenancy agreement
- your forwarding address
- if the property is being let out furnished or unfurnished
