Thinking of contacting us about your Council Tax or Housing Benefit?
If you register for MySouthend you can:
- view your online council tax bills - How to view your Council Tax bill
- make payments
- view your account
- view your housing benefit entitlement
- tell us about any changes using our new MySouthend forms, all from your secure online account
Register, or sign in to your MySouthend account.
You must tell us when you move to a new home, or move out of your current home. It is quick and easy to tell us by completing the relevant online moving form. If you are moving out of a property and won't be registering at another property in the borough click on the Council Tax Moving out of your property form on this page.
If you are moving into or within the borough you will need to register for MySouthend to access a full range of online forms.
Moving out of a home in Southend
To close your account we need the following information:
If you owned your property
- the date the sale of the property was completed
- the name of the new owner
- your forwarding address
- the exact dates for any period that the property was empty and unfurnished after you moved out
If you rented your property
- the date your tenancy agreement ended
- the name and address of your landlord/managing agent
- your forwarding address
- the exact dates for any period that the property was empty and unfurnished after you moved out
Moving into a home in Southend
To open an account we need the following information:
If you are buying a property
- the date the sale of the property was completed
- the contact address of the previous owner if known
- the date you are moving furniture into the property
- the date you will start living in the property
- if you are not moving in straight away, where you have been staying
Renting a property in southend
- the date that your tenancy agreement starts
- the name and address of your landlord/managing agent
- the date you are moving furniture into the property
- the date you will start living in the property
- if you are not moving in straight away, where you have been staying
Letting Your Property Out
If you let out your property we need the following information:
- the exact date that you vacated the property
- the name of the new tenant
- the exact dates of the tenancy agreement
- your forwarding address
- if the property is being let out furnished or unfurnished
If you are a landlord, or an agent acting on behalf of a landlord, register for MySouthend to access the Landlord Move form to tell us of your change of tenants.
