Tell us if you are moving home

Thinking of contacting us about your Council Tax or Housing Benefit?

From our Citizen Access Portal you can:

• view your online council tax bills - How to view your Council Tax bill
• make payments
• view your account
• view your housing benefit entitlement
• tell us about any changes using our forms, all from your secure online account

You must tell us when you move to a new home, or move out of your current home. It is quick and easy to tell us by completing the relevant online moving form. If you are moving out of a property and wont be registering at another property in the city click on Tell us that you have moved home, then go to view change of address services and select I am moving out of the City.

If you are moving into or within the city you will need to select those options.

Moving out of a home in Southend

To close your account we need the following information:

• if you owned your property
• if you rented your property

Moving into a home in Southend

To open an account we need the following information:

• if you are buying a property
• renting a property in southend

Letting your property out

If you let out your property we need the following information:

If you are a landlord, or an agent acting on behalf of a landlord, register for MySouthend to access the Landlord Move form to tell us of your change of tenants.

• the date the sale of the property was completed
• the name of the new owner
• your forwarding address
• the exact dates for any period that the property was empty and unfurnished after you moved out
  • the date your tenancy agreement ended
  • the name and address of your landlord/managing agent
  • your forwarding address
  • the exact dates for any period that the property was empty and unfurnished after you moved out
  • the date the sale of the property was completed
  • the contact address of the previous owner if known
  • the date you are moving furniture into the property
  • the date you will start living in the property
  • if you are not moving in straight away, where you have been staying
  • the date that your tenancy agreement starts
  • the name and address of your landlord/managing agent
  • the date you are moving furniture into the property
  • the date you will start living in the property
  • if you are not moving in straight away, where you have been staying
  • the exact date that you vacated the property
  • the name of the new tenant
  • the exact dates of the tenancy agreement
  • your forwarding address
  • if the property is being let out furnished or unfurnished