Payment Information

Thinking of contacting us about your Council Tax or Housing Benefit? ...No need!

If you register for MySouthend you can have access to your Council Tax bills, make payments, view your account, check your housing benefit entitlement, payment dates and notifications, and now tell us about changes using our new MySouthend forms, all from your secure online account.

To find out more, see the About MySouthend page.

Register, or sign in to your MySouthend account.

The date that you are paid depends on what sort of claim you have and how long you have been claiming.

Private Tenants

If you are a Private Tenant payment will either be

  • 4 weekly in arrears or Calendar Monthly in arrears for existing claims already in payment
  • 4 weekly in arrears for all new claims

To find out what your payment is please look at your notification letter. It will tell you in the middle of the page what payment cycle your claim is under.

4 Weekly Payment Runs 2019/2020
Date Payment Sent Date Payment to enter Bank Account
Wednesday 03/04/2019 Friday 05/04/2019
Wednesday 01/05/2019 Friday 03/05/2019
Wednesday 29/05/2019 Friday 31/05/2019
Wednesday 26/06/2019 Friday 28/06/2019
Wednesday 24/07/2019 Friday 26/07/2019
Wednesday 21/08/2019 Friday 23/08/2019
Wednesday 18/09/2019 Friday 20/09/2019
Wednesday 16/10/2019 Friday 18/10/2019
Wednesday 13/11/2019 Friday 15/11/2019
Wednesday 11/12/2019 Friday 13/12/2019
Wednesday 08/01/2020 Friday 10/01/2020
Wednesday 05/02/2020 Friday 07/02/2020
Wednesday 04/03/2020 Friday 06/03/2020
Calendar Monthly Payment Run 2019/2020
Date Payment Sent Date Payment to enter Bank Account
Friday 26/04/2019 Tuesday 30/04/2019
Friday 24/05/2019 Wednesday 29/05/2019
Friday 21/06/2019  Tuesday 25/06/2019
Friday 26/07/2019 Tuesday 30/07/2019
Wednesday 28/08/2019  Friday 30/08/2019
Wednesday 25/09/2019  Friday 27/09/2019 
Friday 25/10/2019  Tuesday 29/10/2019
Wednesday 27/11/2019  Friday 29/11/2019
Friday 20/12/2019 Tuesday 24/12/2019
Wednesday 29/01/2020 Friday 31/01/2020
Wednesday 26/02/2020 Friday 28/02/2020
Wednesday 25/03/2020 Friday 27/03/2020

Council Tenants 

Council tenants are always paid weekly. South Essex Homes normally gets payment over the weekend paid direct into your rent account.

Note: Universal Credit - Private Tenants, Council Tenants, Owner Occupiers and those of No Fixed Abode 

This benefit is paid by the Department of Work and Pensions and is paid direct into a bank account. For further details about Universal Credit and when you will be switched to receive it please see our introduction of Universal credits page.

Page last updated: 29/05/2019