Translating, interpreting and transcribing

We can provide information in different formats such as large print, Braille, British Sign Language and in the many different languages and dialects spoken in Southend.

We also offer:

  • telephone interpreting
  • face-to-face interpreting
  • community reading of any work which has been translated by outside agencies
  • printing of translated materials
  • advice on cultural awareness

We will ensure:

  • confidentiality
  • impartiality
  • effective communication
  • appropriate use of language and dialect
  • male and female interpreters to suit your needs

To find out about getting information in one of these formats please email us at council@southend.gov.uk or phone on 01702 215000.

Translation service statistics

Money spent on our translation services by financial year:

  • April 2024 to March 2025: £173,555.74
  • April 2023 to March 2024: £153,446.73
  • April 2022 to March 2023: £109,809.87
  • April 2021 to March 2022: £ 84,235.63

The top 21 languages used for these years were:

  • Pashto
  • Dari
  • Albanian
  • Arabic
  • Amharic
  • Tigrinya
  • Farsi
  • Romanian
  • Turkish
  • Bengali
  • Polish
  • Czech
  • Cantonese
  • Mandarin
  • Italian
  • Lithuanian
  • Russian
  • Ukrainian
  • Tamil
  • Kurdish
  • Portuguese
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