Welcome to MySouthend, the place to manage your council services online

You can go online to:  

  • report a missed bin collection or fly tipping etc. 
  • tell us about a pothole that needs fixing or report other Highway issues 
  • apply for a licence  
  • be involved, apply for services or report issues that make a difference to your community

Do you want updates on the requests you raise?  

You can choose to use MySouthend as a guest (without registering) however, to fully benefit from all the reporting options MySouthend offers you, why not ‘create an account’ and be connected. 

While you’re there….  

You can also find how to access your Council Tax and Business Rates Accounts, Housing Benefit and Council Tax Reduction claims and Landlord account to manage your information online.  

Why not also say ‘Yes’ to paperless? It’s quick to do and on selecting this option no more paper bills or benefit notification will be received. You can opt out at any time. 

MySouthend is the fastest way to contact the council and you have access to services 24 hours a day 365 days a year.

Contact Switchboard and Out of Hours

Telephone: 01702 215000

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