If you need advice, help or support we suggest that you first look on this website.
If this does not resolve your enquiry, you can contact Southend-on-Sea City Council’s Housing Solutions service in the following ways:
During office hours
Monday to Thursday 9:00am to 5:00pm
Friday 9:00am to 4:30pm
You can email us at HousingSolutionsTeam@southend.gov.uk, or call 01702 215002.
Emergency out of hours
If you've been made homeless outside of our normal working hours and you require emergency housing, we have an out of hours service. However, be aware that if you don't qualify for emergency housing we won't be able to help you out of hours.
You can speak to us if you visit the civic centre during office hours. In most cases we will need to book an appointment to see you in person.