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Missed Collections

We provide weekly collections of blue food waste bins, blue paper and card recycling boxes, pink and clear recycling sacks, small electrical items (presented in plastic shopping carrier bags) and black refuse sacks.

Your recycling and waste should be accessible and visible on the inside edge of your property by 7am on your scheduled collection day.

We may be able to help you put out your recycling and waste. 

To check your collection day please see the collection days page.

What to do if your rubbish is not collected?

If we receive a valid missed collection report, we will return and collect within 24 hours from the time of the report.

Report a missed collection using our online form on MySouthend. To do this please register for MySouthend where you can manage and keep track of your reports and requests online and have control to get the information you need, without having to call of visit us. When you register with MySouthend you will receive updates on the status of your request. Register, or sign in to your MySouthend account. If you need some help with the registration process please see our registration guide.

Page last updated: 27/04/2017