Garden Waste

Renewal of Garden Waste Collection Service for 2017/18

Veolia apologise for any inconvenience that Garden Waste Collection Service customers may have experienced recently. 

Outstanding enquiries have now been processed and renewal applications are now being administered as and when received. 

If you were previously a Garden Waste Collection Service customer and believe that you completed your renewal but have not received a permit yet please contact Veolia on 0203 5676955 so that Veolia can check if there has been any problem with your Garden Waste Collection Service renewal application and confirm if you will be receiving a permit.

Garden Waste Service

If you have presented your garden waste bin and it has not been collected then please report a missed collection using our online form on MySouthend. To do this please register for MySouthend where you can manage and keep track of your reports and requests online and have control to get the information you need, without having to call of visit us. When you register with MySouthend you will receive updates on the status of your request. Register, or sign in to your MySouthend account. If you need some help with the registration process please see our registration guide.

If you are unable to home compost your garden waste you can either register for the garden waste wheeled bin service or the garden waste compostable sack service.

Please note that garden waste collection days may vary from other collection days. Veolia will confirm your collection day with you during the registration process. 

How to join the scheme

To join the wheeled bin garden waste service please contact Veolia on 0203 5676955.

If you have purchased the compostable garden waste sacks, you can register your address by either:

  • Completing the online form
  • Completing the registration card enclosed with the sacks
  • Contacting Veolia on 0203 5676955

How much does it cost?

Please note that charges for this service remain the same as 2016 and have not been increased in 2017.

Charges for Garden Waste Collection 2017

Service Fee
Garden waste sacks (roll of 10) £6.20
240 litre Garden waste bin (to purchase)* £27.75
52 week garden waste permit (March-March) - annual payment by direct debit £41.50
52 week garden waste permit (March - March) - payment by cheque/postal order £49.80

*After you have bought the wheeled bin you will also need to buy a 52 week permit for collections to take place. Please note: Customers re-registering, who have previously purchased a garden waste bin from Southend-on-Sea Borough Council's former contractor, do not need to purchase a new garden waste bin from Veolia.


The 52 week collection service commences 6/3/17.

Please ensure that receptacles are kept within the boundary of your property and made ready for collection on your collection day by 7.00am. Receptacles should not be placed on the public footpath or grass verge or road or you may be liable to a Fixed Penalty Notice.

What garden waste can be collected for composting?

Yes Please

  • Grass cuttings
  • Leaves
  • Tree, shrub and rose prunings
  • Branches (up to 12 inches long and 1 inch diameter - e.g. broom handle width)*
  • Cut flowers
  • Weeds

No Thank You

  • Stones and soil
  • Food waste of any kind - including fruit and vegetable peelings
  • Plastic bags of any kind
  • Pre-treated wood
  • Concrete and bricks
  • Metal and glass

*Larger branches can be taken to the Household Waste Recycling Centres for composting.

Where Can I Buy Compostable Garden Waste Sacks?

Garden waste sacks are £6.20 for a roll of 10.

All Library Branches

Daves Hardware, 120 Eastwood Old Road
D & C News, 179 Elmsleigh Drive
Home and Car, 105 Broadway West, Leigh-on-Sea
Pails & Tails, 163 Rayleigh Road, Eastwood

Shoeburyness & Thorpe Bay
Longstaffs, 59 West Road, Shoeburyness
Nisa Extra (Honeycomb Supermarket), The Broadway, Thorpe Bay
Post Office, George Street, Shoeburyness

Hari Food & Wine, 174 London Road
Toby's Food & Wine, 15 Cluny Square
Bournes Green Post Office, 33 Shoebury Road, Shoeburyness
Harveys, 175 South Avenue
Herbies (opp park), Lifstan Way
Londis, 749-751 Southchurch Road
Spar, 151 Woodgrange Drive
Clarks, 181 Hamstel Road

B.Kam, 15 Station Road
Just the Job, 314 London Road 
Chalkwell Pet Foods, (Home Delivery Service), 495 London Road
Kaydons, 128 Hobleythick Lane
Kynastons, 454 London Road

Page last updated: 24/08/2017