Service standards
Safety
Travel arrangements must be safe. Drivers and passenger assistants undergo checks and training, including:
- Safeguarding
- disability awareness
Vehicles meet safety standards.
Journey times
We aim for maximum journey times of:
- 45 minutes for primary
- 75 minutes for secondary pupils
This may sometimes take longer, especially for children with complex needs.
Passenger assistants
Provided where necessary for a child's safety or care needs.
Behaviour
Unacceptable behaviour on transport may lead to withdrawal of assistance. This will occur after discussion, unless behaviour poses an immediate risk. Headteachers can also address behaviour on the way to/from school.