Replacing lost travel passes
While any request for a replacement rail or bus pass is being considered, you will be responsible for the costs of travel to and from school for your child. These costs will not be reimbursed.
Any charge made for a replacement pass will also not be reimbursed.
If you lose your travel pass, you should first visit the Southend Travel Centre or ticket office to see if it has been handed in. If not, we suggest you contact the relevant travel company: